Handspun Yarn: How I started and some recent creations

In the rare stolen moments of freedom I've had these past few months, I've found great enjoyment in yarn spinning; taking fluffy stuff and turning it into usable, knittable yarn.

Over the past 9 months, I discovered the art of spinning. In July, I ordered a spindle kit from Hilltop Cloud on Etsy. It looked something like this, but with fibre in blue & white combinations.

In fact, I highly recommend this kit if you're just curious about spinning but don't want to spend a lot to get started. The spindle is accompanied by three different fibre preparations to give you a chance to get your head around the basics, and Katie provides some instructions on drafting and spinning. Having said that, I really "got" it through watching YouTube videos and practice, practice, practice!

Photo from  Hilltop Cloud  on Etsy

Photo from Hilltop Cloud on Etsy

I took the kit to our Fairford Airshow week away, which is a lovely opportunity to spend a week watching planes go by and not do a whole lot else. It gave me time to learn to "park and draft" (where you stop, draft the fibre to the thickness you want, then pick up your spindle and spin until it holds together) then progress to drafting without stopping.

Eventually, I realised that I fancied giving wheel spinning a go and purchased a wheel... which quickly became two. But that's a story for later where I'll introduce my two wheels.

You'll have worked out by now that I've fallen in love with this meditative and calming, yet creative and colourful art.

Here are a few of the recent creations I've made since the beginning of 2013:

Each picture contains details of what fibres I used, but generally speaking, these are fairly standard fibres; British Bluefaced Leicester wool, merino wool, Wensleydale curls (dyed in wonderful colours) and a bit of a quirky mix of merino, soya fibre and sparkles. 

Today, I also worked on some black alpaca with silk noils, which was fantastic fun and so much easier than I'd expected. Once the few mini-skeins dry out, I'll be sharing pictures.

On Friday, I'll be picking up a large quantity of raw alpaca fleece - two whole bags of it! That'll no doubt be picture-worthy too. :)

For fun, next time, I'll try to document in more details the numerous kinds of fibres I've acquired and whether I've enjoyed spinning them. I'll also let you in on a secret about the single fibre type I've been too much of a wuss to dare spin because it's so wonderful that I don't think I can do it justice yet!

Hooked on granny squares: Baby blanket

In October, I attended a workshop on "Granny Squares and Beyond", a crochet workshop by Joanne Scrace of Not So Granny at the Sheep Shop in Cambridge. It's always lovely popping by the Sheep Shop, where the owner Sarah always has a smile and some great new squishy, lovely yarns. In the back of my mind, I had a slight concern that signing up for a beyond-the-basics course without having ever tried crochet was a bad idea, so I spent Wednesday night fiddling and teaching myself double crochet and treble crochet. Turns out, it's fairly easy to learn, and I wasn't the only one cramming in a last-minute lesson (as Daisy, who also attended, decided to teach herself using YouTube at midnight the night before the course!)

Joanne patiently walked us through the various types of crocheted squares (or triangles, dodecagons or whatever shape you wish!), how to connect them and finish up the blanket. As a nice small group, we all progressed quite quickly and I had three squares done by the end.

Once I got home, I couldn't resist making "a few more". A quick calculation showed me that 100 squares would make a perfect cot or stroller baby blanket for friends who have just had their first baby. Despair! After a few more calculations and swiftly measuring the squares I had done, I worked out that 56 squares would be sufficient for a baby blanket that won't drag everywhere!

The little stack of squares grows...

The little stack of squares grows...

As the stack grew, I started deciding on layout. By the end of November, I could move on to attaching the squares together. I made long strips of 8, then attached the strips together.

Attaching squares was a real test of patience, but I watched F1 and The Rum Diaries, which made it all easier!

Attaching squares was a real test of patience, but I watched F1 and The Rum Diaries, which made it all easier!

Lots of loose ends to sew in and little bits to snip, but for a first blanket, it seemed to hold together wonderfully well. The recipient also seemed quite happy with it!

Lily studying the stitch pattern very carefully.

Lily studying the stitch pattern very carefully.

I've since started another acrylic blanket using Stylecraft Special DK in the Lucy colour pack, inspired by the lovely Lucy at Attic24. I used to dread acrylic, but this feels nice and effortless to use and will last a lifetime! It may also take a lifetime, but I view this as a very relaxing TV project if I'm not currently working on something interesting. Very much a no-deadline project :)

Having said that, the next project is likely to be another granny squares project and I'll most likely treat myself to some Debbie Bliss Cashmerino instead...

Granny Stripes blanket, started after Christmas.

Granny Stripes blanket, started after Christmas.

Andrew & Roy in Antigua

Last week was pure bliss. A week away from work (almost), cooking and cleaning.

As the wonderful Antiguan resort staff said, "the only lifting you should be doing this week is lifting your cocktail glass or your fork!"

Andrew took Roy out on a Hobie Wave little sailing boat and filmed their outing. Looks like fun, doesn't it?

November Store Cupboard Challenge: Lentil Door Stops

I was inspired by The Yarn Yard's post yesterday, where Natalie mentioned the Store Cupboard Challenge. You know how you open the cupboard at 6:30pm, look into it. It's reasonably full, yet "there's nothing to eat"? The challenge is to focus on using up what's in the cupboard over November. Sure, throw out (or use up, see below) things that are truly out of date, donate tins and cans to charitable Christmas food banks if they're still well within date, or use them and make something a bit more creative than usual.

Over November, I'll try to document a few times what I end up making out of the stuff that's in the cupboard that is still edible. But for today, I'll start with a crafty tip for those dry lentils, chickpeas and pulses that you bought during your last health kick and are now out of date. And no, I won't make you eat them. We'll make them into a door stop!

It's so nice to open the windows and let fresh air in, but it can cause bedroom doors to slam shut in the breeze! We also have cheeky cats who've been known for locking themselves in the bedroom, so we tend to put doorstops in every room. Yet, the rubbery wedges are horrible and don't slide easily on the carpet.

These weighted door stops are easy to pick up or move with your foot, and can look quite funky! They're also super-quick to make. I used the tutorial on the Bake & Sew site to guide me, but did wing it quite a bit! It's great for using scraps; the brown pyramid was made with a shirt I didn't wear anymore, and the bottom was made of old jeans for both.

These are both filled with red lentils, but use whatever you have at hand, so long as it's dry and doesn't spoil!

Later this week, I'll tackle the cupboard and work out some tasty recipes out of what's in there.

Spinning: Blink handspun yarn & Finest Polwarth

Handspun yarn - blink

Handspun yarn - blink

While the weather's been a bit grim and grey, I've been enjoying spinning some new fibre. This latest one is a Bluefaced Leicester, about 60 grams, 120 yards, DK weight two-ply yarn. The fibre was called Time Lord, but I've named the finished yarn Blink, since that's the episode we were watching as I finished plying and the greys and woodsy greens remind me of the Weeping Angels, alongside the Tardis-blue.

When the sun decides to shine, I'll take a few more pictures to show off the colours better but this was a pleasant spin.

Fibre bag

Fibre bag

The photo above is my fibre bag, which I keep by the wheel; The green is superwash BFL from Hilltop Cloud, which I've spun but still needs plying. The pink fluff is the "Sugar Almond" Polwarth I'll be spinning as lightweight as possible, then ply with another Polwarth in a "Decadent" pale purple. Let's see how far that can stretch. All I know is that I don't expect this to be a quick-finish project AT ALL!

It's not particularly even but should give me a light fingering weight when I ply two together, and it's fun to see how I can get it finer, more even while enjoying working with Polwarth from The Fibre Fairy for the first time.

Polwarth Handspun - Sugar Almond

Polwarth Handspun - Sugar Almond

Today might be the day I take my Ashford Traditional wheel Maya apart (well, not completely, I won't pretend I know what I'm doing!) and give her a bit of maintenance, since she's about my age and has seen better days. Hopefully swapping a few bits and oiling a few key spots will make her work smoother.

I've also been having lots of fun dyeing my own yarn and fibre. I haven't had the opportunity to do much dyeing yet, as I need a lot of time and space (wibbly wobbly, timey wimey) when I do this. Before my Landscape professional dyes arrived, I tried overdyeing some pale boring yarn with Kool Aid, which was fun and made the house smell rather fruity but was nowhere near as satisfying as the eye-searingly-pink fibre I dyed with the pro dyes:

Hot pink fibre

Hot pink fibre

The photo doesn't even do the colour justice; it's a really bright and hot pink with some darker burgundy patches and still just enough white to introduce a little lightness once I spin it. It was a blast to dye, even though the microwaving process (which sets the colour) had my heart pounding in fear that it would all go BOOM all of a sudden!

So there you go, that's what I've been up to lately, spinning and dyeing-wise. Want to learn how I did any of this? Just shout and I'll either point you to tutorials or write up my own. Looking for techy stuff? Sorry, my brain's taken a break from tech on the weekend lately, and it's been rather pleasant.

Revival? Perhaps!

It's mad how time flies, isn't it? After nearly 10 years of blogging regularly, it was like an overnight switch where I no longer felt the need to publish my thoughts online constantly. That's not to say I've been idle. Andrew and I are now both full time on Running with Crayons and our own software, cookin' up some interesting things (and no, I'm not telling yet.) and I've spent every spare moment either knitting, spinning or spending time with friends and family. It's been a good 2012 so far.

That being said, I've decided to start posting again, ad hoc as it may be. I don't know what shape or form my writing will take, it may be less work focused and more crafty, or it may a false start. We'll just have to see!

For now, these are some of the things that have taken my attention this year. Many more to come :)

Top row: My new Ashford Traditional wheel, which I picked up yesterday, and a box of hexipuffs for my future Beekeeper's Quilt.

Middle row: Drop spindle with my second spindle-spun attempt.

Bottom row: My Wine Berry Heaven shawl (like the 198 yds of Heaven but in sock weight so more like 350 yds), and a little Tama top for my sister's new baby.

Orange things

Last night, I started reading "The Girl Who Circumnavigated Fairyland in a Ship of Her Own Making"

She smoothed the lap of her now-wrinkled and rumpled orange dress. She liked anything orange: leaves; some moons; marigolds; chrysanthemums; cheese; pumpkin, both in pie and out; orange juice; marmalade.

Orange is bright and demanding. You can't ignore orange things.

No, you certainly can't ignore orange things. :)

orange_jack

orange_jack

Gingerbread house competition vote

Today, we did a gingerbread house competition. In teams, we had to create the most traditional or wildest gingerbread houses. The only rule was that the gingerbread had to remain edible. Everything else was down to each team's creativity, and we had since last week to think about the theme. Have a look at the houses below then vote for your favourite to help us pick a winner! (votes closed - find out the winners at the bottom!)

Scrooge Home Makeover

 

The Candy Farm (with working train)

Dawn of the Gingerdead

Beware of the Dog

Competition results

We've counted your votes and... we have a tie!

  • Dawn of the Gingerdead and The Candy Farm: tied with 22 each
  • Scrooge Home Makeover: 13
  • Beware of the Dog: 8

Easy handmade gift: Baby bibs

Easy baby bibs

Easy baby bibs

Earlier this year, my new little nice Florence was born. Now, I don't know an awful lot about babies, but I do know that when they're little, they drool and dribble all over the place. With that knowledge in hand, these adorable bibs seemed to be the perfect gift.

The pattern is from Chickpea Studio who generously shares patterns for free. The focus fabric was bought a long time ago, and thick jersey is used for the backing, so that it can absorb food and drool quite happily!

Making these three bibs only took a couple of hours and was a fun and straightforward project. If you've got a baby in the family, or even a messy toddler, a few of these rolled up and tied with a ribbon makes a lovely handmade gift.

Fallen in love with knitting

Over the past year, I've been so busy working my butt off; either working with clients or on Alfred stuff alongside Andrew. It's left me little time to read non-work books or do as much crafty stuff as I like. However, since last year, I've fallen in love head over heels with knitting. Back in September 2010, in a flight of fancy, I drove out to a village half an hour away to visit a local yarn shop called Yarnsmith. Its owner, a nice lady called Becky, invited me in, past her kids'  weekend soapbox car racing game, and into her garden studio, which was like Aladdin's cave for knitters tucked away in the Suffolk countryside.

Patiently, she talked me through yarn weights, needle types and all of the things that had never crossed my mind before. Wanting a break from the complicated craft that was sewing, I thought "hey, how complicated can knitting be? It's two sticks, a piece of string and a bunch of knots, right?" Of course, I couldn't have been more wrong. As with any craft, the rabbit hole goes deep. Very, very deep. I left with a bag of colourful yarn, some circular needles and a couple of patterns Becky kindly gave me to start off.

It was handy that I chose to visit Yarnsmith that Saturday. Two days later, I had a car accident which, while not life threatening in the least, caused me to have to stay at home, mostly laying on my back, for nearly three weeks while recovering from a painful whiplash which still taunts me to this day every morning. It was incredibly frustrating but I found some solace in the Stitch n Bitch book and some extra chunky wool, making my first few scarves; boring garter stitch and basic ribbed stitch patterns. They're like training wheels for knitters, it's where you start, but you're not Evil Knievel just yet.

Since then, thankfully, projects have gotten more exciting.

I've made a winter headband for my mom out of llama & silk yarn (yes, llama!), held together with a button from my grandmother's stash.

calorimetry

calorimetry

I've nearly finished a small but very time-consuming Citron shawl, reminiscent of the citrus fruit segments, probably my proudest achievement to date.

citron_nearly_done

citron_nearly_done

I've taken part in a mad, mad project called the Beekeeper's quilt, which involves knitting tons and tons of little hexagons, then attaching them together to form a quilt. I've got around 40 of these little hexipuffs, and hundreds more to go. Andrew thinks I'm a complete nutter - and when I start counting the puffs it'll take to make a blanket, I question my own sanity too - but I'm having such fun in the process, that's what matters.

hexipuffs

hexipuffs

(As an aside, over the next few days, I'll post a mini interview I did with the Beekeeper's quilt designer, Stephanie Dosen. Wooh!)

The biggest upside to knitting, as opposed to sewing, which I also love very much, is that I can knit while in a social setting. I can watch TV, chat with Andrew, even stand in the queue for my latest Apple purchase and knit at the same time. I've even been to pub meetups with fellow knitters, which was great fun and I should do more often!

Sewing was all about shackling myself to the sewing machine, but as it resides in my home office, when evenings and weekend roll around, I'm not that keen to be up in that room by myself more often that necessary. So I knit.

It's a great stress-buster and something where I feel that, with every project, I can improve at. It can either be an automatic no-brainer project, or an incredibly involving complex pattern where I can't talk at the same time.

As a result, expect to see a lot of pictures of knitted things in the coming months. And hopefully some more blogging too.

Topman shows bad judgement in t-shirt design

These were so awful that I had to save them for posterity. I'm not easily offended, I'm not a feminist in the least bit but I was truly bothered by these two t-shirt designs. Who in their right mind designed these and thought they'd be funny? The first seems to justify violent abuse and the second treats women as animals.

I love a funny t-shirt, but I can't conceive how these were approved for print. You want good, funny t-shirts? Go to Threadless.com, not Topman.

 

Best usage of QR codes I've seen to date!

Over the past few years, QR codes have been used in various places as replacements for website URLs or to promote products. It's always felt a little bit naff or unnecessary. Watching TV tonight, BBC Food promoted a specific recipe by using a QR code on screen. A quick scan takes you directly to the recipe you're looking for with a full list of ingredients. Now that's good use of a QR code to replace what would otherwise have been a very long-form URL.

Smart move BBC!

QR code on BBC food advert

8 Big Productivity Tools for Small Businesses

Lately, I've been meeting tons of great owners of small businesses with fantastic ideas, boundless enthusiasm and passion for their work. What struck me was how poorly equipped they were, technologically speaking. From working with computers that only booted when they felt like it, printers that had to be coaxed into cooperating and accounting still done on paper or using software they didn't understand, they all expressed frustration (some in colourful words!) at the challenges of running their business.

It inspired me to put together a list of some of the tools that are closest to my heart to run a small business without losing your mind.

The right setup

Anyone who's ever popped by this blog will know I'm a Mac geek, so a few of the tools are Mac-biased, but the majority will apply whatever your platform of choice.

Abstracting from the software and tools, first there's the right desk and working setup. Get a computer that's fast enough for you to work efficiently. No, you don't need a 24GB RAM Mac Pro if you mostly do email, browsing and word processing, but you need a reliable machine. If you're a laptop user, do yourself a favour and take good care of your battery so that it gives you plenty of life when you're unplugged.

Work from home? Set yourself up with a self-respecting desk, chair and screen. Sitting on the bed or sofa is going to hurt in the long term, trust me. I won't lecture you about posture and ergonomics but, right now, sit straight please.

Software & web apps

FreeAgent Accounting Software

I'm starting with this one as it was SUCH a revelation for me. I used to launch a virtual machine into Windows XP, use QuickBooks and want to jump off a bridge every time I had to do any accounting. It was downright painful and I had NO idea what I was doing (thankfully my accountant was ultra-helpful, patiently talking me through it).

A few freelancers suggested FreeAgent, and when I finally gave it a go, I was bowled over. Not only is it born and bred in the UK (and therefore ready to cope with the weirdnesses HMRC throws our way, even flat rate VAT!), the team is totally on the ball and provides amazing support. As it's a web-based service, you can get your team to enter their time slips daily, your accountant can log in and you can use it anywhere.

The overview screen means you'll know exactly where you stand in terms of incoming and outgoing money. Words can't describe how much this has saved my sanity and put me in control of my own business.

For what it can do for you, it's worth every penny, but they make it even better by offering an affiliate scheme. As a bonus, if you're interested in trying out FreeAgent, use this link and we'll both get 10% discount!

Campaign Monitor

Quite the opposite of newcomer (to me) FreeAgent, Campaign Monitor and I have been in a long-term relationship, and it's a relationship that's getting better with age.

Campaign Monitor is an email marketing platform which allows you to send newsletters to your ever-so-precious list of customers. Templates make your life easy from one send to the next and reports are beautiful and automatically generated (great to send to clients or bosses!).

The only problem with it is that the recent Worldview feature, which allows you to see in real-time when your emails are opened, makes me look like a complete lunatic as I say "Hi Stig! Oh hello Paul!" to my screen as I see friends opening our newsletters. This aside, Campaign Monitor is a pleasure to use and pretty affordable for small businesses.

Evernote

There's a reason Evernote uses an elephant as its logo; it truly has the memory of an elephant.

Evernote is a web-based service that allows you to save text, pictures or files and synchronise across multiple locations. For example, I have the app on my Mac, iPhone and iPad, so I can look up information I've saved from anywhere. I can make a little note or take a picture when I'm on the go, knowing I'll be able to get to it later from any device.

With the premium version ($5/m or $45/y), images are scanned for text so I use it to take pictures of business cards and then dump the originals. Later, rather than flick through a dangerously large pile of business cards, I can type the name of the person or company I'm looking for and find their details right away.

Sitting on the train, I'll make some notes on my iPad after a client meeting, then later edit them on the desktop. I also use it for hobbies, saving all my digital sewing patterns, project ideas and pictures in Evernote for future reference.

1Password

How often can you get your password right on the first go? And how many times a week do you have to use the "forgot your password" function on a website? (If you don't, you probably use the same password everywhere, in which case shame on you!)

1Password is another external brain (do we sense a theme here?) which allows you to save all your passwords in one place and only remember one master password. You can then hit a key combo to auto-fill your login details on a site. Folders and tags make it easy to categorise the zillions of logins clients or suppliers expect you to remember.

It's available for Mac, Windows, iPhone, iPad and Android AND you can synchronise across them all! (yay!) Plus, they're based in Canada. (double yay!)

Skitch

Need to send a quick annotated sketch to show what you're trying to describe? Skitch to the rescue!

Skitch is a brilliantly speedy way to share screenshots and information. Use fewer words and more arrows and pictures to tell a story. Upload your screenshots to Skitch.com or Flickr to share easily and check your history when you need to return to an old screenshot later on. Resizing is as simple as dragging the bottom right corner so anyone can do it and there's no need for heavy software like Photoshop.

This one is for Mac users only. :)

TextExpander

You might have noticed that I'm all about effortless efficiency. What can I say? The more efficient you can be, the sooner you can pour yourself a G&T! (hey, that rhymed...)

TextExpander allows you to save bits of text you use frequently and paste them by typing a few characters. For example, I can give the same links or replies in an email, in a tweet then in a forum without having to re-write it from scratch or find the link in my browser history every time.

As an aside, yes, my own app Alfred also offers Snippets as a way to save frequently used bits of text and I do use both, but TextExpander is a single-purpose app, while Alfred does a multitude of rather awesome things.

Alfred

What? You didn't seriously think I'd talk about useful tools without including the one we've lovingly crafted over the past 18 months? :)

In its simplest form, Alfred is a productivity app for Mac that helps you launch apps, websites, do calculations, check your spelling and more without having to ever take your fingers off the keyboard. Start paying attention to how many times you need to use the mouse to get to apps and files, and you'll quickly see that it isn't so efficient. Click here, scroll down, oh where's that app... With Alfred, pop up your window with a hotkey and type the name of the app you want. Tadah, launched!

With the Powerpack, which is the paid add-on we launched nearly a year ago, you can control your iTunes collection, set up global shortcuts to launch apps and scripts with a hotkey, use clipboard history and much, much more. In fact, Andrew is working on the next release, which will include extensions; these will be so flexible, I can't wait to see what users will create to fit their own workflow.

The free version is available either from our website or the Mac App Store, and the Powerpack from our website. Soon, however, you'll be able to upgrade to the Powerpack in the Mac App Store too if you become an OS X 10.7 (Lion) user.

Dropbox

Another useful tool for those who juggle multiple computers or devices is Dropbox. Using a background app, Dropbox synchronises the folders you choose so that they're available from any device or from their website when you're in a pinch and need to access files from elsewhere. Many Mac apps use Dropbox as the vehicle to synchronise settings across multiple computers and setup is usually completely effortless!

A word of advice, however, is to only share non-critical and non-confidential files on services like Dropbox. A few days ago, a bug in Dropbox allowed access to any account using any password for a window of a few hours. Scary thought, but then these are services to help make you more efficient, not a secret lock and key vault, so don't store your deepest secrets there.

In summary...

Small business folks work SO hard to succeed that any tools or tips that can make us more efficient can make the difference between slaving until 10pm and being able to shut the door at a reasonable time and enjoy an evening in the garden.

Summer holidays are coming and it's often a time where business is slower for some industries. Why not take advantage of that time to improve processes and make yourself more comfortable in your work environment?

If you've got more tips to share, please do leave a comment as I'd love to expand this list over time!

"Look Ma, no slides!": The Art of Speaking Without Slides

Last night, I gave a talk at Cambridge Mobile Apps Group(yeah, it's a mouthful, I know!) about marketing your own app with no budget.

When I arrived at the venue, Tony, the event host, shot over to say hi. With a slightly concerned look on his face, he told me that the room our event was meant to be hosted in was mid-renovation so I had no projector or screen for my talk.

After mentally skimming through my slides, I reared up for the challenge and decided to see how my talk would go without my 45 carefully crafted slides. Sure, I'd avoided death by Powerpoint by following every Presentation Zen recommendation and the slides were bright, colourful and even contained the requisite kitten picture. Would they be missed?

The outcome was better than I could've hoped for. I had more fun than I've ever had giving this talk to a crowded room of 30 or so curious geeks*. Rather than giving a presentation, I could become a storyteller.

By only glancing at my computer every so often to check I was still on track, I could actually connect with the audience and have a conversation. The questions at the end were great and the feedback confirmed that the informal style had suited the occasion.

So what's the moral of this story?

If you can, try to give talks with little or no slides when you're telling a story you know well. I was talking about the growth of Alfred over the past 18 months, which is something I've lived; blood, sweat and tears.

By spending more time looking at your audience, you can gauge whether they're enthralled or bored out of their mind. Embrace the lack of technology for a change, take a deep breath and have fun.

It takes practice and it's important to learn not to get lost in waffle and anecdotes (I'm still working on that one...) It certainly doesn't mean that you should "wing it" and not prepare your presentation; your talk should have structure and a storyline, but the slides no longer become a crutch you rely on to get through your points.

Last week, I attended Ampersand conference in Brighton and some of the talks were downright fantastic. In particular, Jason Santa Maria and Mark Boulton, two speakers who used slides, but were also enthusiastic, passionate storytellers who pulled us right in.

Storytelling is a skill worth developing so next time, try dropping the slides.

[* I use geek in the nicest, most friendly sense as I consider myself one too, of course!]

Immortalising the Alfred logo in Minecraft

In recent months, we've printed the Alfred logo on stickers, handy little keyboard brushes and we've made our own bowler hats to wear at SXSW Interactive in March. Yet, I think this trumps them all; Alfred user and good friend Zettt created a giant bowler hat in Minecraft and shows it off on video. Even as a Glitch early adopter, I don't quite "get" Minecraft but the walkthrough is hilarious nonetheless.

I have to admit, I never imagined I'd see our Alfred logo immortalised this way :)

For Zettt's whole post, check out his Mac OS X Tumblr.

Amazon EC2 4-day downtime debacle: Keeping your users in the dark is naughty

Amazon Web Services logo A few days ago, Amazon's Elastic Compute Cloud (or EC2 to you and I) had a catastrophic failure. The world kept turning, but unfortunately, the third-party collaboration/SVN tool we use was on the affected East USA zone where the issue started on Thursday. It wasn't until late Sunday night that we regained access to our SVN server.

That's effectively four days of downtime, where our Alfred development was at standstill at a point where we had huge plans for the next release. The third-party was kept in the dark by Amazon as much as we were, twiddling our thumbs waiting for things to get moving.

In the past year, Twitter's uptime has improved and it has become even more of an essential tool to many people than before. Increasingly, Twitter is in fact being seen as a source of up-to-the-second information and news, with the newly redesigned homepage further driving the point home.

Twitter homepage

Yet, at the time of writing, Amazon hasn't used the awscloud account to update customers of the status of the outage or the reasons behind it. There are plenty of theories floating around about hardware failure, Amazon's Cloud Player becoming too popular too soon, but we've not heard an official word.

AWS Health Dashboard - April outage

It isn't for lack of smart cookies at Amazon either; knowing a few of them, I'm baffled why no one felt it was worth using it as a channel for communication. The AWS Health Dashboard was updated fairly frequently with obscure, meaningless status updates and no background information.

Many organisations dismiss Twitter as a social network made for sharing what you've had for breakfast but in times of crisis, it can truly come into its own. As far back as 2007, emergency services have used Twitter to disseminate information and help the population when fires raged across Southern California. The Los Angeles Fire Department as well as news outlets tweeted updates to help people get to safety or stay away from affected areas.

More recently, Japan's phone networks were overloaded after the earthquakes in March - with NTT DoCoMo restricting up to 80 per cent of voice calls, especially in Tokyo - but Twitter, Facebook, Mixi and Skype were lifelines for those hiding under desks during the seemingly never-ending earthquake.

While the EC2 debacle was nowhere near as life-threatening as an earthquake, it was the perfect opportunity to post short, simple updates on Twitter, letting those directly and indirectly affected know that Amazon wasn't asleep at the switch.

My confidence in cloud computing has been less dented by the outage itself, and much more by the feeling of helplessness Amazon caused by giving us no clue what was happening! I wonder if we'll ever find out why they chose to be so uncommunicative, and whether they'll improve if there's a "next time".

My yearly pilgrimage to SXSW Interactive in Austin, Texas

So far, 2011 has been hair-raisingly exciting, a bit daunting but a lot of fun. And next week promises to be yet another of those weeks.

Like I've done for the past three years, I'm going to SXSW Interactive in Austin, Texas. The biggest twist this year is that I'm not travelling alone, but taking Andrew and Anna with me! Hopefully, the event lives up to the tales of fortuitous meetings, massive BBQs and equally large margaritas I've told them.

Austin is a lovely and very lively city, especially when thousands of people descend from all over the world to talk about tech, listen to bands or see films together. We're going to SXSW to fill out brains with interesting stories, meetings and information, to meet fellow Mac developers, community managers and interesting people from all walks of life. If you're going, let me know on @vero on Twitter. I'll be bringing some Alfred schwag with me and will be wearing a very fetching black and purple bowler hat, so I shouldn't be too hard to locate!

If you aren't going to SXSW and don't want to hear me waffle on, you can mute me for the week. ;)

[Photo credit: David Herrera on Flickr]