Tag: Community Management

  • This is the third and final part in a mini series of posts on using a community forum to exchange ideas with your users. Part I: Why and when should I start my own community forum? Part II: Setting up…

  • Recently, I started a short series of blog post on using a community forum to exchange with your users. In this second part, we’ll look at why we chose a particular platform and how we’ve used it since launch. Part…

  • A week ago, we launched a community forum for Alfred and I couldn’t be happier to have done so. This series of post covers why we chose to start a forum, as well as some tips for setting up and…

  • Do you work as community manager? Fancy meeting a few others who work on the front line representing their company? After meeting a few other company bloggers, customer care people and other community folks at South by SouthWest this week,…

  • Recently, I seem to have had this conversation time and time again with businesses, individuals and consultants who are beginning to take Facebook seriously as a place to peddle their wares, so I thought I’d immortalise it here for future…

  • Members of your community do a lot. You rely on them to make the community a success. You can influence the direction of your community, you can influence its content and you even have an influence over the type of…