The web 2.0 crowd is a fickle one: How do you keep your users?

Jaiku experiences downtime tooThis evening, looking at the activity on Twitter, I was fascinated to see how quickly the usual Jaiku crowd had migrated. For those who haven’t noticed, Jaiku was showing a big fat 502 Bad Gateway error for a number of hours before it was replaced by the Jaiku birdie telling us that busted hard drives were to blame for the downtime.

Now, Twitter is notoriously flaky and known for going up and down more than a kid’s see-saw in a busy park in midsummer. Yet, everyone flocked over as the default alternative to Jaiku. If it wasn’t Twitter, it would have been something else. Pownce? Facebook? Seesmic?

In a magpie-like fashion, the web 2.0 crowd will look for the next shiny thing. I know. I’m one of them, and I sure as hell am guilty for chronically creating accounts on every new service, just to promptly ditch it and move on.

So what makes a service people come back to? A site that makes it past the 12-18 months “best before” date? Or are all new web 2.0’ish services destined to peak quickly then die just as fast? Lots more thoughts to add on this, but first, I’m interested to see what everyone else thinks.

I’ll leave you on this thought… What if Twitter and Jaiku were down at the same time? Would the world collapse? Or would everyone’s productivity increase by 200%?

For now, I must go tweet about how sick I am of packing boxes. It’s more bearable than it was some years ago but it still bites.

6 responses to “The web 2.0 crowd is a fickle one: How do you keep your users?

  1. Dude,

    We’re not fickle. We’ve just become accustomed to having our own Micro-blogging service to hand. Fickle we are not. In deed of a quick messaging community we are. If Jaiku, the service of (my) choice, is down. Then of course to Twitter I will head.

    Not magpie like, not in search of new shiny things… just trying to find a replacement implement that will serve for now while the social tool I prefer is down and out of action…

    If this was Jaiku, I’d just post this as a reply. THE FULL POST.

    I can’t even reply to your tweet, so I’m forced to reply to this post. I can’t share this response nor can I fit it within 140 characters.

    Jaiku is a comfy sofa where the odd spring has sprung. We’re only sitting on the bench of Twitter because we need somewhere to sit. When the sofa’s sorted, we’ll be out of your way.

  2. I don’t know if its being fickle but in many ways I’d have to agree. If a site is invite people will clamour for an invite for the latest site, whether or not its anything to be excited about; which most aren’t. I know I’m certainly guilt of this behavior. none of the web 2.0 sites have kept my attention like Jaiku. Twitter was fun for a while but I gotg tired of having to add everybody on earth to follow a converstion. Jaiku at least solves this problem and does so in a much more organized fashion. in tghe mean time I’ll settle for the bench until the couch is back.

  3. Oh come on, Whatley. We are fickle and go from one service to the next like butterflies.

    Whether it’s because Jaiku’s springs have sprung, Twitter’s sprung a leak or Facebook’s downright popped its clogs, we’re here for conversation and once our friends migrate, we’ll follow.

    I wasn’t attacking Jaiku vs Twitter, god knows J’s been the more reliable one. I’m talking about social networks in general, which are just containers for our ideas, like pubs contain our Friday night drinking but would be nothing without the buzz of friendly conversations.

  4. pa

    Sort of off topic.. Suzuki, like in David, was describing a ‘virtual world’ full of eager young people, losing touch with the basics: air quality, real walks in the forest, the smell of a barn, the stars at night. Maybe we need a web site with live camera shots of the park, the sky, the wind in the trees. Let’s bring a waterproof Air macbook on the next canoe trip..

  5. Pingback: whatleydude » Blog Archive » So Jaiku went down…

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I'm Véro - a crafty, knitty, spinny gal who enjoys making (and drinking) a cocktail or three. If you've stumbled here, you might enjoy browsing some of my older posts with the tags over to the right or finding out more about me.

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