As you know, I’m now in Austin, Texas for a week of learning, meeting and fun. Before I left, following my own tips, I called my bank to ask them to make a note to my account saying that I’m abroad and that they shouldn’t put my card on hold if they see Austin transactions.
Here’s how the conversation went:
Her: HSBC Personal Banking, my name’s Linda. How can I help you?
Me: I’m going to be travelling to the US, leaving tomorrow and want to ensure you make a note on my account.
Her: Tomorrow? Ok. Where are you travelling to, mam?
Me: Austin, Texas.
Her: *silence* *exasperated tone* So mam, are you going to the US… or to Texas?
Me: *muffled laughter*
Ahh yes, HSBC: International bank and staff that have never left their own town… 😉