Tag: business
-
I find it hard to believe that this blog is now four whole years of age. It certainly wasn’t my first blog – the first would probably trace back to around 2000, but was a poor excuse for a blog.…
-
Since my last post on the 20th, we’ve been having a whirlwind of a time! We went away for a week to a fabulous castle in Devon, which we lovingly named Castle Anthrax (if that isn’t self explanatory enough and…
-
These aren’t the tidiest notes, and I even failed on jotting down exactly who was speaking but there are a few useful points in there… Thanks to Lionel for the insight on how Dell dealt with feedback in the early…
-
With the beginning of a new year comes a brand new look for our Pepsmedia website. We’ve been so privileged to have the opportunity to work with interesting, open (and sometimes challenging) clients in recent months, and they have kept…
-
Being the end of the year, everyone jumps in on Top lists, both retrospectively and looking to the new year. Fortune created its list of 101 Dumbest Moments in Business in 2007. From the peanut gallery, I can’t help but…
-
On December 11th, it was flagged up to me that our account had been debited by British Telecom for an unusually high amount. The cheeky bastards had helped themselves to £233 my money via Direct Debit, when the monthly amount…
-
A week ago, I shared my complaint letter to British Telecom with readers, and it seemed to have had an impact! Many of you seem to have had issues with either BT as well (some sound far worse off than…
-
[Updates at the bottom…] Today, I’m pissed off. I’m really pissed off. British Telecom, lovingly known as BT, is the largest provider of all things fixed phone line in the UK. Like a bully nicking your lunch money, BT has…
-
We’ve all had situations where we’ve needed to call the customer service number for a product or service where either something’s gone wrong, or we’re dissatisfied with what’s happening. It’s normal for that to happen considering the amount of goods…
that canadian girl 